Legal notice
This Legal Policy identifies important conditions concerning the Zuvi Herbal website, brand content, product information, official communications, and legal responsibility. It should be read with the Terms of Service, Terms of Sale, Privacy Policy, Shipping Policy, and Refund Policy.
Website operator and official channel
This website is operated under the Zuvi Herbal trade name. The official customer and legal-support email for the website is support@zuviherbal.com. Business, tax, payment, and seller particulars applicable to a transaction may also appear at checkout, on the invoice, or in the order documentation supplied for that transaction.
Only communications sent from channels displayed on zuviherbal.com or in an authenticated order record should be treated as official. Zuvi Herbal is not responsible for impersonation, unofficial social profiles, or payment requests made through unverified channels. We never ask customers to disclose card PINs, UPI PINs, banking passwords, or one-time passwords by email.
Ownership and permitted use
The Zuvi Herbal name, logo, product photographs, written content, packaging presentation, graphics, page designs, and other original materials are owned by or licensed to Zuvi Herbal. Viewing the website does not transfer ownership or grant a licence to reproduce, distribute, modify, sell, frame, scrape, or commercially exploit protected content.
References to third-party names, payment services, couriers, or platforms remain the property of their respective owners. Their appearance is for identification or service delivery and does not imply sponsorship unless expressly stated.
Product and wellness information
Product pages, guides, recipes, and support responses provide general information for selection and ordinary use. They are not medical advice, diagnosis, prescription, treatment, or a promise to cure or prevent any disease. Individual response can vary. Customers should review ingredients, warnings, storage guidance, and usage information before use.
A person who is pregnant, nursing, under medical treatment, managing a health condition, or aware of an allergy or sensitivity should consult an appropriately qualified professional before consuming or applying an unfamiliar product. Stop use and seek appropriate advice if an unwanted reaction occurs.
Natural variation and visual presentation
Herbs, seeds, dry fruits, nuts, and plant-based powders can vary naturally by crop, season, origin, and batch. Reasonable differences in colour, aroma, texture, size, shape, or particle appearance do not by themselves indicate a defect. Images are prepared to represent the product but can appear different because of lighting, screen settings, packaging revisions, or natural variation.
Accuracy and availability
We take reasonable care when preparing website information. Typographical mistakes, outdated availability, technical errors, or incomplete information may occasionally occur. Zuvi Herbal may correct an error, update content, limit quantities, or cancel an affected order before dispatch. If an accepted prepaid order is cancelled, the eligible amount received will be returned under the Refund Policy.
Website availability depends partly on Shopify, payment providers, hosting networks, couriers, and other independent services. Continuous or error-free operation cannot be guaranteed.
Customer submissions
A customer remains responsible for the accuracy and lawfulness of reviews, questions, photographs, messages, and other material submitted to Zuvi Herbal. Submissions must not be fraudulent, defamatory, infringing, abusive, malicious, or misleading. We may moderate or remove unlawful or policy-violating material while preserving information required for orders, disputes, fraud review, or legal compliance.
External links
The website may link to services controlled by third parties. Zuvi Herbal does not control their content, availability, data handling, or security and is not responsible for a customer's independent use of those services. Review the destination's terms and privacy information before supplying data or making a payment.
Liability and mandatory rights
To the extent permitted by law, Zuvi Herbal is not liable for loss caused solely by misuse, failure to follow instructions, undisclosed allergies, incorrect customer information, unauthorized account activity, or an independent event beyond reasonable control. We do not exclude responsibility or consumer remedies that cannot lawfully be excluded.
Governing law
This website and Legal Policy are governed by applicable laws of India. Courts and consumer authorities having competent jurisdiction under applicable law may hear unresolved matters. The use of this website does not restrict any mandatory right to approach an appropriate consumer forum or regulator.
Updates and severability
We may update this policy to reflect legal, operational, security, or service changes. If any provision is held invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
Email us
For a legal notice, intellectual-property concern, impersonation report, or question about this policy, email support@zuviherbal.com. Include enough detail for the issue to be identified and reviewed.