Terms of service

📜 Terms of Service – Zuvi Herbal

Last Updated: May 2026

Welcome to Zuvi Herbal. By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms of Service. These terms are designed to ensure a transparent, secure, and trusted shopping experience for all customers.

đŸŒŋ 1. General Overview

Zuvi Herbal operates as an online herbal and wellness platform offering herbal powders, personal care, wellness, and Ayurvedic-inspired products.

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision

  • You agree to follow all applicable laws and regulations

  • You accept these Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy

Zuvi Herbal reserves the right to update or modify these terms at any time without prior notice.

🛒 2. Product Information & Usage

We strive to provide accurate product descriptions, ingredient details, and usage information.

However:

  • Product images are for representation purposes only

  • Natural herbal products may show slight variations in:

    • Color

    • Aroma

    • Texture

    • Packaging appearance

These natural differences do not affect product quality.

Customers are advised to:

  • Read product labels carefully

  • Perform patch tests where applicable

  • Use products as directed

⚠ī¸ 3. Medical & Wellness Disclaimer

Zuvi Herbal products are based on herbal and traditional wellness practices.

Our products and website content:

  • Are not intended to diagnose, treat, cure, or prevent diseases

  • Should not replace professional medical advice

  • Should not be considered prescription medication

If you are:

  • Pregnant

  • Nursing

  • Under medical treatment

  • Allergic to herbal ingredients

please consult a healthcare professional before use.

đŸ’ŗ 4. Pricing & Payments

All prices displayed on Zuvi Herbal are listed in:
₹ Indian Rupees (INR)

We reserve the right to:

  • Change pricing without prior notice

  • Modify offers or discounts

  • Cancel orders due to pricing or technical errors

Accepted payment methods may include:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where applicable)

🚚 5. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Regional restrictions

  • High-order seasons

Zuvi Herbal is not responsible for delays caused by incorrect customer information or courier partner disruptions.

Please review our Shipping Policy for detailed information.

🔄 6. Returns, Refunds & Cancellations

Refunds and replacements are governed by our Refund & Return Policy.

Zuvi Herbal reserves the right to:

  • Reject abusive or fraudulent claims

  • Verify product issues before approval

  • Refuse returns for opened or used products due to hygiene standards

🔒 7. Privacy & Data Protection

Customer information shared with Zuvi Herbal is handled securely and responsibly.

We do not sell or misuse customer data.

Information may be used for:

  • Order processing

  • Customer support

  • Delivery coordination

  • Service improvements

Please review our Privacy Policy for complete details.

đŸ–Ĩī¸ 8. Website Usage Rules

Users agree not to:
❌ Misuse the website
❌ Attempt unauthorized access
❌ Copy or reproduce website content without permission
❌ Use the platform for fraudulent activity
❌ Disrupt website functionality or security

Any misuse may result in:

  • Account restriction

  • Order cancellation

  • Legal action where applicable

Šī¸ 9. Intellectual Property

All website content including:

  • Logo

  • Branding

  • Product designs

  • Graphics

  • Text

  • Packaging concepts

  • Website layout

belongs to Zuvi Herbal and may not be copied, reused, or distributed without written permission.

đŸ“Ļ 10. Order Acceptance & Cancellation Rights

Zuvi Herbal reserves the right to:

  • Cancel suspicious or high-risk orders

  • Refuse service in exceptional cases

  • Limit quantities per customer/order

  • Cancel orders due to stock unavailability

If payment has already been processed for a cancelled order, eligible refunds will be initiated accordingly.

⚖ī¸ 11. Limitation of Liability

Zuvi Herbal shall not be held liable for:

  • Indirect or incidental damages

  • Delayed deliveries due to third-party logistics

  • Allergic reactions caused by undisclosed sensitivities

  • Misuse of products against provided instructions

Customers use products at their own discretion and responsibility.

📞 12. Contact Information

đŸŒŋ Zuvi Herbal Customer Support

📧 support@zuviherbal.com
📞 +91-9084908008
🕒 Monday – Saturday | 10 AM – 6 PM IST

⚖ī¸ 13. Governing Law

These Terms of Service shall be governed under the applicable laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.